Welcome to Word Drop Support
Need help with Word Drop: Falling Letters? We're here to help with gameplay questions, technical issues, and feedback.
Frequently Asked Questions
How do I play Word Drop?
Form words using falling letters to earn points and improve your score.
How does the leaderboard work?
Word Drop features a global leaderboard powered by Firebase. Scores are submitted online so players can compete for a place among the top scores.
Do I need an account?
No. Word Drop uses anonymous authentication to support its leaderboard without requiring you to create an account.
Do I need an internet connection?
An internet connection is required to access and update the global leaderboard.
What if my score isn't showing?
Check your internet connection and restart the game. Only qualifying top scores appear on the global leaderboard.
How do I report a problem?
Email us with a description of the issue, your device model, and what happened. Screenshots are helpful if available.
Privacy
Learn how Word Drop handles player data in our Privacy Policy.